Terms of Service.

The short version: Use it for any legal purpose. AI outputs are advisory — validate anything consequential before acting. Paid plans are month-to-month or annual, cancel anytime. Don't do anything abusive or illegal, and we won't be liable for what you do with the outputs.

1. Accepting these terms

By using IntellCluster — including Phronesis, Synthesis, the API endpoints, the blog, or any other feature — you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the service.

You must be at least 16 years old. If you're using IntellCluster on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

2. Accounts

You can use Phronesis and Synthesis anonymously — no account required. To unlock shared history, purchases, and paid limits, you'll sign in with a passwordless magic link sent to your email. You're responsible for keeping that email secure. Don't share your magic-link URL; anyone with it can sign in as you within its 15-minute window.

We may suspend or terminate an account that violates these Terms or that creates material risk to the service or other users. Where possible we'll reach out first.

3. AI outputs are advisory

Phronesis rankings and Synthesis research briefs are generated by large language models orchestrated by our software. They may contain errors, hallucinated facts, or systematic biases. We surface confidence and analyst-agreement signals to help you calibrate — use them.

IntellCluster does not provide legal, medical, financial, tax, or other professional advice. Validate anything consequential against primary sources or a qualified professional before acting on it.

4. Acceptable use

You won't use IntellCluster to:

• Generate content that is illegal, defamatory, harassing, or designed to harm a specific person.
• Produce sexual content involving minors, or content that depicts real people in non-consensual sexual scenarios.
• Plan or facilitate violence, illegal weapons, or credible threats.
• Impersonate a person or organization in a way designed to deceive.
• Scrape, reverse-engineer, or systematically overload the service beyond our published rate limits (see FAQ).
• Use outputs to train a competing AI product (you can use them for your own work, just not to train models).
• Violate applicable export controls or sanctions.

Our underlying model providers (OpenAI, Anthropic, Google, DeepSeek, xAI) have their own usage policies. Prompts that violate those may be refused at the model level even if they don't violate ours.

5. Your content

You retain ownership of what you submit. By submitting a prompt, you grant us a license to process it through our AI providers for the sole purpose of returning your result. We don't train models on your inputs. Outputs are yours to use under the terms of the underlying model providers (most allow commercial use; check the provider's policy for edge cases).

6. Plans, billing, and credits

The Free plan includes a limited monthly quota of Phronesis decisions and Synthesis briefs at standard model tier. Starter, Pro, and Team plans raise those limits and unlock expert-tier models. Current pricing is at /pricing.

Billing: Stripe processes all payments. Paid plans auto-renew at the end of each billing period until you cancel. Cancellations take effect at the end of the current period; paid access remains until then. No refunds for unused time on monthly plans. Annual plans may be refunded within 14 days of the first charge if less than 50% of the annual credit allocation has been consumed.

Credit packs are one-time purchases. Credits from packs never expire. Credits from subscriptions reset each billing period and don't roll over.

Receipts are emailed for every successful payment. Manage billing or download invoices from the Stripe customer portal linked in any receipt email.

We may change pricing with 30 days' notice for existing subscribers. Your current plan continues at the old price through the end of your then-current billing period.

7. Availability

We aim for high availability but don't guarantee specific uptime. AI provider outages, rate limits, or degraded performance on their side can affect us directly. We may modify, pause, or discontinue features with reasonable notice. Material changes that break signed-in users' workflows will be communicated by email.

8. Third-party services

Your use of IntellCluster involves third-party services — Stripe for payments, our AI model providers for generation, Plausible for analytics, our hosting provider, and our email provider. Their terms also apply to the parts of the flow they control. We pick these vendors carefully and pass through their enterprise / zero-retention terms where available, but we're not responsible for their independent policies or failures.

9. Intellectual property

The IntellCluster name, logo, UI design, code, and blog content are ours. You may share and quote blog posts with attribution. You may not copy our design or brand in a way that implies affiliation.

10. Disclaimers and limitation of liability

The service is provided "as is" and "as available". We disclaim all warranties, express or implied, to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, IntellCluster and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or business opportunities arising from your use of the service, even if we were advised of the possibility.

Our aggregate liability for any claim under these Terms is capped at the greater of (a) the amount you paid IntellCluster in the 12 months preceding the claim or (b) USD 100.

11. Indemnification

You agree to indemnify us against claims arising from your violation of these Terms, your use of outputs in a way that infringes someone else's rights, or your breach of applicable law.

12. Governing law

These Terms are governed by the laws of the jurisdiction where IntellCluster's operator is established. Disputes will be resolved in the courts of that jurisdiction unless local consumer-protection law requires otherwise for your country.

13. Changes to these Terms

If we make material changes, we'll update the "Last updated" date above and — for signed-in users — email you at least 14 days before the change takes effect. Continued use after that counts as acceptance.

14. Contact

Legal / Terms questions: /contact (reason: Legal) or support@intellcluster.com.

See also: Privacy Policy · FAQ